Privacy Policy
Privacy Policy of Mavena
The protection of our customers’ privacy is a top priority for Mavena. We treat your personal data confidentially and in accordance with the applicable data protection regulations as well as this privacy policy. Here you can learn whether, and in accordance with which principles, Mavena collects and processes personal data via this website.
This Privacy Policy governs the collection, processing, and use of personal data on the Mavena website.
The use of our website is generally possible without providing personal data. We would like to point out that the transmission of data over the internet (e.g. communication by e-mail) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Responsibe party
The data protection controller is:
For any inquiries, please contact our distribution partner:
Hänseler AG
Industriestrasse 35
CH-9100 Herisau
Tel. +41 71 353 58 58
Cookies
This website uses technically necessary cookies. These are data stored in the browser. The stored data are not necessarily limited to traditional cookies in the form of text files.
Cookies can be stored in the browser temporarily as “session cookies” or for a specific period as so-called permanent cookies. “Session cookies” are automatically deleted when the browser is closed. Permanent cookies have a defined storage duration. Cookies enable, in particular, recognizing a browser on its next visit to our website and, for example, measuring the reach of our website.
Cookies can be disabled, restricted, or deleted at any time, in whole or in part, via the browser settings. Browser settings often also allow automated deletion and other management of cookies. Without cookies, our website may no longer be fully available.
For cookies used for performance and audience measurement, a general opt-out is available for many services via AdChoices (Digital Advertising Alliance of Canada), the Network Advertising Initiative (NAI), YourAdChoices (Digital Advertising Alliance) or Your Online Choices (European Interactive Digital Advertising Alliance, EDAA).
Logging
For each access to our website and our other digital presences, we may log at least the following information, insofar as this data is transmitted to our digital infrastructure during such access: the date and time including the time zone, the IP-Address, the access status (HTTP-Statuscode), the operating system including user interface and version, the browser including language and version, the specific sub-page of our website accessed including the volume of data transferred, and the last website accessed in the same browser window ( referrer).
We log such information, which may also constitute personal data, in log files. This information is necessary to ensure that our digital presence can be provided on a permanent, user-friendly, and reliable basis. It is also required to guarantee data security.
Java Script Snippet
The JavaScript snippet from Plausible integrated into our website collects only anonymized usage data each time a page is accessed in order to statistically analyze the reach and use of our website. The information processed includes in particular:
• the URL visited and the referrer URL,
• browser type and operating system,
• screen size,
• country (based on the anonymized IP address),
• date and time of access.
This information is not linked with other data and is not used to identify individual visitors. IP addresses are processed only temporarily and anonymized before being stored.
Third-party services
We use services from specialized third parties in order to carry out our activities on a permanent, user-friendly, secure, and reliable basis. These services allow us, among other things, to integrate functions and content into our website. In the course of such integrations, the services used may, for technically unavoidable reasons, temporarily process the IP addresses of users.
For necessary security-related, statistical, and technical purposes, third parties whose services we use may process data related to our activities and operations in an aggregated or anonymized form. This may include, for example, performance or usage data in order to provide the respective service.
Performance and audience measurement
Our website uses the web analytics service Plausible Analytics, operated by Plausible Insights OÜ, Västriku tn 2, 50403 Tartu, Estonia.
Plausible is a privacy-friendly open-source analytics platform that works without cookies and without storing personal data.
We aim to measure the performance and reach of our activities. In this context, we may also assess the impact of third-party referrals or test how different parts or versions of our digital presence are used (so-called “A/B testing”). Based on the results of these performance and audience measurements, we can identify and fix issues, strengthen popular content, and implement improvements.
For performance and audience measurement, the IP addresses of individual users are generally collected in most cases. These IP addresses are always shortened (“IP masking”).
We use:
• Plausible Analytics: performance and audience measurement; provider: Plausible Insights OÜ (Estonia); data protection information: no processing of personal data and no use of cookies, («Data Policy»)
Contact
You have the option to contact us directly by e-mail, by telephone, or by postal mail.
We use the data you provide solely for the purpose of processing your inquiry. Your data will be deleted as soon as it is no longer required to respond to your request, provided that no statutory retention obligations apply.
Data disclosure
In connection with website hosting as well as web analytics and performance/audience measurement, we use external service providers.
Please note that your data may be processed by our service providers both in Switzerland and in the EU/EEA (Germany, Estonia). We carefully select our service providers and are legally required to monitor their data processing activities and to ensure that they are obliged not to process the data for their own purposes or to disclose it to unauthorized third parties.
Data retention period
We process personal data only for as long as strictly necessary to achieve the intended purpose. Once this purpose has been fulfilled, the data will be deleted, provided that no statutory retention obligations prevent such deletion.
Data security
We implement appropriate technical and organizational measures to protect personal data.
This website uses a security certificate that encrypts the connections between the website and its visitors. An encrypted connection can be recognized by the padlock symbol in the browser’s address bar and by the fact that the website address begins with https:// instead of http://.
Rights of data subjects
You have the right to request information about the personal data processed about you. You also have the right to request rectification, deletion, or restriction of the processing of your data and, where applicable, the right to data portability.
These rights apply insofar as no statutory retention obligations or other legitimate interests conflict with the request. Where applicable, you also have the right to lodge a complaint with the competent data protection authority.
You may exercise your rights using the contact details provided above. In addition, you may withdraw any previously granted consent to data processing at any time.
Changes to the privacy policy
This privacy policy may be amended at any time. The version published on the website shall apply.
10.11.2025